Privacy Policy

Thank you for choosing Purevelly Bangladesh. We have created this Privacy Policy to help you understand what information we collect, how we use it, and the measures we take to keep your data secure.

1. Information We Collect

We collect personal information that you provide when you register, subscribe, create an account, or place an order. This includes:

  • Personal Details: Name, email address, and telephone/mobile numbers.

  • Address Information: Postal and delivery addresses.

  • Social Media Integration: If you sign up using a third party like Facebook, we collect your name and public profile photo. You can manage these permissions through your Facebook Account Settings (Settings > Apps > Permissions).

  • Account History: Once an order is placed, your profile is updated with your last used delivery address and the email provided for invoicing.

2. Payment Information

  • Mobile Wallets: If you use bKash for payment, we record the mobile number in our transaction history.

  • Cards: Credit or Debit card payments are processed via our secure third-party payment processor. Purevelly Bangladesh does not have access to, nor do we store, confidential information such as your card number or CVV.

3. Cookies and Tracking

  • Visitor Experience: We use cookies to track website traffic and improve your browsing experience. These cookies do not store personally identifiable information.

  • Preferences: We use browser storage to save your location settings and preferences.

  • Advertising: We may work with third parties like Google to serve relevant ads based on your interests and past visits to our site. You may choose to block cookies, though some parts of the website may not function correctly as a result.

4. How We Use Your Data

Our primary goal is to make your shopping experience seamless and enjoyable. We use your data to:

  • Pre-fill your address and preferences to save you time during checkout.

  • Recommend products based on your browsing and transaction history.

  • Improve our product offerings and website functionality.

5. Data Security and Storage

  • Protection: We use secured cloud-based servers protected by firewalls and enhanced protocols to store business and transaction data.

  • Access Control: To prevent unauthorized access to your account, we utilize secret code verification (OTP).

  • Risk Acknowledgment: While we implement strict procedures to protect your information, no data transmission over the internet is 100% secure. Any information you send is at your own risk.

6. Third-Party Sharing

We are not in the business of selling your data. We only share information with third parties when:

  • They meet our strict privacy requirements and do not abuse the data.

  • It is necessary to comply with the law or protect the rights, property, and safety of Purevelly Bangladesh, our users, or others (e.g., fraud protection).

7. Your Rights and Account Deletion

  • Access: You can access and update your account info or manage your Facebook connection via your profile settings page.

  • Deletion: If you wish to delete your account permanently, please email us at purevellybangladesh@gmail.com. Your account will be removed within 7 working days.

8. Children’s Privacy

We require adult confirmation for any orders or transactions initiated by children under the age of 14. If we cannot verify the age of a customer during order confirmation, the order may not be processed.

9. Policy Updates

This page represents the most recent version of our Privacy Policy. We may update this policy from time to time to improve our services and reflect changes in our practices.